Terms of Service

Last updated: September 22, 2026

1. Service Provider

These terms govern airport transfer and taxi services provided by WK DRIVE WIKTOR KOROL (NIP: 5862330063), registered at Piotrkowska 46/3, 80-180 Gdańsk, Poland, operating under the brand name Taxi Airport Gdańsk.

2. Booking and Confirmation

Bookings can be placed via the website, WhatsApp, or email. A booking receipt is e-mailed straight away. A booking is confirmed when you receive a confirmation email with the fixed price and pickup instructions - rides for today or tomorrow usually within minutes, rides for later dates once a driver is assigned, usually within 24 hours; the driver's details follow by WhatsApp or SMS before pickup. No prepayment or deposit is required to place a booking; you may optionally pay online in advance once the booking is confirmed. By placing a booking, you agree to these terms.

3. Pricing and Payment

All prices are fixed and confirmed at the time of booking. Day rates apply 06:00–22:00 (Monday–Saturday). Night rates apply 22:00–06:00, Sundays, and Polish public holidays. Prices include luggage assistance and flight tracking. You choose how to pay: online in advance via a secure payment link (card, BLIK, Apple Pay, Google Pay) sent once the booking is confirmed and payable any time before pickup, or after the ride by card, Apple Pay, Google Pay, Revolut, or cash (PLN) - every vehicle carries a contactless card terminal. Prepayment is never mandatory, with one exception: rides with a pickup abroad or more than 100 km by road from Gdańsk require a 20% deposit paid online after booking confirmation - the remaining 80% is paid to the driver. Rides starting in Gdańsk require no deposit whatever the distance. Online payments, including deposits, are refunded in full if the booking is cancelled. VAT invoices are available on request.

4. Cancellation Policy

You may cancel your booking free of charge at any time before the driver departs for the pickup location. Cancellations can be made via the self-service order management link in your confirmation email, or by contacting us at booking@taxiairportgdansk.com. No cancellation fees apply.

5. Flight Delays and No-Shows

We track all flights in real time. If your flight is delayed, the pickup time adjusts automatically at no extra cost. If you do not appear at the meeting point within 60 minutes of your flight landing (or the scheduled pickup time for return transfers), the booking may be considered a no-show.

6. Passenger Responsibilities

Passengers must provide accurate booking details including flight number, destination address, and contact information. Passengers are responsible for being at the agreed meeting point at the confirmed time. Child seats are available on request - please specify in the booking form.

7. Luggage and Vehicle

Standard transfers accommodate up to 4 passengers with standard luggage (1 large suitcase + 1 carry-on per person). If you are traveling with oversized luggage, sports equipment, or more than 4 passengers, please mention this when booking so we can arrange an appropriate vehicle.

8. Liability and Insurance

All vehicles are fully insured with passenger liability coverage as required by Polish law. The service provider is liable for damages caused by negligence during the transfer. The service provider is not liable for delays caused by traffic, road closures, weather conditions, or other circumstances beyond reasonable control.

9. Complaints

If you are dissatisfied with the service, please contact us at booking@taxiairportgdansk.com within 14 days of the transfer. We will respond within 5 business days.

10. Governing Law

These terms are governed by the laws of the Republic of Poland. Any disputes shall be resolved by the competent court in Gdańsk, Poland. Consumers residing in the EU retain the right to bring claims in the courts of their country of residence.
What guests say

The way an airport transfer should feel - predictable, quiet, and one less thing to think about after a long flight.

★★★★★
“I have used this company’s airport transfer service many times, booking journeys between the airport and my hotel. I visit the Tricity area almost every month, as I have completely fallen in love with this beautiful part of Poland. I travel either with my husband or with my whole family, and most of our flights are during the night. Every journey has been excellent. The drivers are always punctual, polite, friendly, and professional. I would especially like to thank Sylwia, Wiktor, and Hubert for their outstanding service. They kindly helped carry our luggage from the hotel whenever we asked, which we really appreciated. I also value the SMS confirmation sent before the driver arrives. It provides peace of mind and reassures you that everything is organised perfectly. The journeys are always smooth, safe, and hassle-free, and the prices are fair, transparent, and excellent value for money. I highly recommend this airport transfer service in Gdańsk to anyone looking for reliable and professional transport. The customer service is outstanding, and I will certainly continue using them whenever I visit the Tricity area.”
Nadia Hufu
Google review ·
★★★★★
“Great taxi service. I got a text message when I landed with contact instructions when I got off the plane, then I got photos instructions on where to meet the taxi, including photos of the area and the car. The drive was pleasant and informative. Viktor speaks fluent english.”
Marion Morawicz
Google review ·
★★★★★
“Very good and efficient service. We flew in from Norway and needed transfer to our hotel, which we ordered a day in advance. We used Taxi Airport Gdansk for the first time instead of a usual taxi. Definitely not the last. Recommended!”
Jan Mrozek
Google review ·

Reviews from the Google Business Profile of Taxi Airport Gdańsk, quoted verbatim in their original language: the ones Google lists as most relevant plus the newest. We do not select or verify them; Google publishes them. (2026-09-23) See all reviews on Google

14 000+
Transfers since 2018
5.0★
100+ Google reviews
24 / 7
Year-round, including holidays
Minutes
To confirm rides for today or tomorrow